Where free legal help comes from, and what each kind covers
Four different systems provide it, they cover different problems, and sending a housing question to the wrong one wastes a week.
Legal aid organisations are non-profits funded to handle civil matters — housing, benefits, family, consumer debt — for people below an income threshold. They are the main route for civil problems, and they are stretched, so they triage. An early, well-described request does better than a late vague one.
Public defenders handle criminal charges and are a constitutional entitlement in cases carrying possible jail time. They do not take civil work, which is the distinction most often confused.
Bar association referral services connect people to private lawyers, often with a reduced-cost first consultation. They are not free representation, but a short paid consultation early is frequently cheaper than the problem that develops without it.
Law school clinics take a smaller number of cases, supervised by faculty, and are often willing to take a matter that is unusual or that turns on a point worth teaching. Court self-help centres, where they exist, will not give advice but will help with the forms.
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